Terms of Service
Last Updated: November 28, 2025
Welcome to House of Thalpa (“we”, “us”, “our”). We operate this online store and website, including all related content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated luxury shopping experience. The Services are powered by Shopify Inc. (“Shopify”), which enables us to offer and process transactions through our website.
By visiting, accessing, interacting with, or purchasing from the Services, you agree to be bound by these Terms of Service (“Terms”), along with all additional policies referenced herein (including our Privacy Policy and Refund Policy). If you do not agree, you may not use the Services.
1. Eligibility, Access & Account Security
To use the Services, you represent that you are at least the age of majority in your state or country of residence. If you allow any minor to access the Services via devices you own or manage, you confirm such use is with your authorization.
When creating an account or placing an order, you agree to provide accurate, complete, and current information. You are solely responsible for maintaining confidentiality of your login credentials and all activities under your account. You may not assign, sell, or share your account with any third party.
We reserve the right to suspend or terminate any account suspected of fraudulent or unauthorized activity.
2. Products & Representations
We strive to accurately represent our products online. However, due to differences in lighting, device display settings, or photography, colors and finishes may vary from how they appear on-screen.
Please note that certain items incorporate artisanal craftsmanship and/or natural materials that may result in slight variations in color, texture, shape, or finish. These variations are inherent in the design and are not considered defects.
Each product is accompanied by specific care and handling instructions. By purchasing from House of Thalpa, you agree to review and follow the applicable Product Care guidelines provided on the relevant product detail page. Failure to follow these guidelines may result in damage not covered by returns or refunds
All product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities sold to any person, geographic region, or jurisdiction.
No statement or representation on the Services amounts to a warranty regarding quality, suitability, or performance unless expressly stated by us in writing.
3. Orders & Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion and will only be deemed to have accepted an order once payment is successfully processed and we issue an order confirmation.
Please review your order carefully before submission—requests for cancellation or modification may not be accommodated once processing begins.
All purchases are subject to our Refund Policy available here: Refund Policy
You represent and warrant that products purchased are for personal or household use only and not for resale or export.
4. Pricing, Payment & Billing Information
All prices displayed are current at the time of purchase and may be updated without notice. Unless otherwise specified, prices exclude taxes, duties, shipping, and handling charges.
By submitting payment, you confirm:
- You are legally authorized to use the payment method provided
- Payment details are accurate
- You agree to pay all charges as they become due
Promotions or discount offers may be subject to separate terms. If a promotion’s terms conflict with these Terms, the promotion terms will prevail for that transaction only.
5. Shipping, Risk of Loss & Delivery
Shipping dates are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs agencies, or circumstances beyond our control.
Risk of loss and title pass to you when products are transferred to the shipping carrier. You agree to provide accurate and complete shipping information. Failure to do so may result in delayed or failed delivery.
Please refer to our Shipping Policy for more details.
6. Intellectual Property
All content accessible through the Services—including products, images, designs, brand elements, logos, written material, graphics, video, audio, look-and-feel, website layout, and all derivatives thereof—is owned by House of Thalpa, its affiliates, or licensors, and is protected by intellectual property laws.
You may access and use the Services solely for personal, non-commercial purposes. You may not copy, modify, reproduce, republish, sell, license, distribute, or create derivative works without prior written consent.
All House of Thalpa trademarks are proprietary. No rights are granted unless explicitly permitted in writing.
7. Optional Tools & Future Features
We may provide access to tools developed by third parties. These tools are offered “as is” and “as available,” without warranty, endorsement, or liability.
Use of such optional tools is at your sole discretion and risk. We recommend reviewing any third-party terms before use.
8. Third-Party Links
The Services may contain links or integrations directing you to third-party websites or content. Accessing such sites is at your sole risk, and we make no representations as to their accuracy or reliability.
All complaints or issues related to third-party products or services should be directed to the applicable providers.
9. Relationship With Shopify
Shopify provides the hosting and e-commerce infrastructure for our Website. However, all sales and transactions are entered into exclusively between you and House of Thalpa.
You release Shopify and its affiliates from all claims and liabilities relating to your use of the Services or your purchase of products.
10. Privacy Policy
Personal information collected through the Services is governed by our Privacy Policy, available here: Privacy Policy.
By using the Services, you have read and agree to the Privacy Policy.
11. Feedback & Submitted Content
If you submit any ideas, suggestions, reviews, feedback, or proposals (“Feedback”), you grant House of Thalpa a perpetual, irrevocable, royalty-free, worldwide license to use, publish, modify, and commercialize such Feedback without compensation.
You confirm that:
- You own or control the rights to your Feedback
- Your Feedback does not violate the rights of any third party
- You are not misrepresenting your identity
We may remove any Feedback at our discretion.
12. Errors & Corrections
We reserve the right to correct any typographical errors, inaccuracies, or omissions (including pricing) and to update or cancel orders affected by such errors, without prior notice.
13. Prohibited Uses
You may not use the Services:
- For unlawful, fraudulent, or malicious purposes
- To violate intellectual property rights
- To transmit spam, malware, or harmful code
- To harvest personal data
- To interfere with security or functionality
- To damage or harm the brand or reputation of House of Thalpa
We reserve the right to suspend or terminate your access if misconduct is suspected.
14. Termination
We may suspend or terminate your access to the Services at any time without notice. You remain liable for any obligations accrued prior to termination.
Provisions that should survive termination—such as intellectual property, limitations of liability, indemnification, and governing law—shall do so.
15. Disclaimer of Warranties
Except where expressly stated by House of Thalpa, the Services and all products are provided “as is” and “as available,” without warranties of any kind, whether express or implied.
We do not warrant that the Services will be uninterrupted, error-free, secure, or free from defects.
Certain jurisdictions do not allow limitations on implied warranties. If such laws apply, our disclaimers will apply to the fullest extent permitted.
16. Limitation of Liability
To the fullest extent permitted by law, House of Thalpa, its affiliates, employees, officers, partners, suppliers, licensors, and Shopify shall not be liable for any indirect, incidental, consequential, punitive, or special damages—including but not limited to loss of profits, revenue, business, data, or goodwill—arising from your use of the Services or any products obtained through them.
If liability cannot be excluded, our total liability shall in no event exceed the greater of (a) the total amount you paid for the product giving rise to the claim, or (b) $100 USD.
17. Indemnification
You agree to indemnify, defend, and hold harmless House of Thalpa and our affiliates (including Shopify), officers, directors, employees, and service providers from any claims, damages, or expenses (including legal fees) arising from your breach of these Terms or violation of any law or third-party rights.
18. Severability
If any provision of these Terms is found to be unlawful or unenforceable, it shall be replaced with a valid enforceable provision that best aligns with the original intent. The remainder of the Terms will remain in effect.
19. No Waiver & Entire Agreement
Our failure to enforce any right or provision shall not constitute a waiver. These Terms (along with incorporated policies) constitute the full agreement between you and House of Thalpa regarding the Services.
20. Assignment
You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations at any time without notice.
21. Governing Law
These Terms are governed by the laws of the State of California and the United States. You agree to exclusive jurisdiction and venue in the federal or state courts located in San Diego County, California, where House of Thalpa is headquartered.
22. Changes to These Terms
We may update or revise these Terms at any time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Services after such changes constitutes
acceptance.
23. Contact Information
For questions regarding these Terms, please contact:
Email: info@houseofthalpa.com